Returns + FAQ


We offer complimentary ground shipping within the United States (3-5 business days). We also offer an option for expedited delivery. We ship orders within 24-48 hours of order placement; if for any reason there is a delay we will contact you directly by email. 

For international delivery, we ship via DHL. 

Do you accept returns? 

To request a return, you must email us within 3 days of package delivery and we will make return arrangements. All returned handbags must be unworn, unused, with their original packaging and labeling. Ann Howell Bullard reserves the final right to determine whether a handbag is unworn and unused. Refunds will be credited to the original form of payment. 

Do you accept custom orders? 

We are able to accept a limited number of bespoke handbag orders per year. Please reach out to to inquire. 

General Inquiries? 

Please contact us by email: